Blog

  1. Generating USPS or UPS shipping rates for your order

    If you do not receive shipping rates, this is a common question for International Orders, be sure that you have sel

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  2. What if something is wrong with my hookah or tobacco order?

    We strive for the highest level of accuracy in order fulfillment. Our orders are triple checked to ensure completen

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  3. I need to order a replacement hookah part - do you sell spare parts?

    Yes, you can browse for replacement hookah parts in our Hookah Accessories section of our website. There you will

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  4. Why is the smoke harsh? Why does the shisha taste burnt?

    Why is the smoke harsh? Why does the shisha taste burnt?

    The most likely reason is that you have too much heat on your hookah bowl. Remove some charcoal and if it is still

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  5. What liquids can I put in the hookah base instead of water?

    What liquids can I put in the hookah base instead of water?

    Generally, any non-carbonated beverage may be added to the water in a hookah base, or replace the water completely

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  6. I'm not getting enough smoke out of my hookah. How can I get more?

    I'm not getting enough smoke out of my hookah. How can I get more?

    The most likely reason is your hookah is not air tight. It is vital for a hookah to have no air leaks or you are su

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  7. How can I test my hookah for air leaks?

    After removing all of the hoses from the shaft, and removing the shaft from the base, plug up all of the hose conne

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  8. How to set up a hookah: Instructions

    Our hookahs are very easy to set-up and use. We provide detailed instructions with every hookah and are always avai

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  9. Where are y'all located? Can I visit, or pick up my hookah in person?

    All orders are shipped from our warehouse in Austin, Texas (See our UPS time in transit map), the Live Music and Ho

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  10. If an order arrives damaged, or breaks upon setup?

    Despite the attention and care we devote to hand-packing each individual order, unforeseen circumstances while an o

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